ORDERING AND SHIPPING
All prices shown are including VAT, excluding shipping cost.
You can order with or without account.
We only show items on our website that are in stock. In the event, that you have ordered an item that for some reason is not available, we will contact you to find a solution.
If you are a retailer, please visit our B2B website www.kinta.nl.
When you have placed an order at MyKinta, you will receive an order confirmation by e-mail.
You can pay your order with iDEAL, Bancontact, SOFORT Banking, Creditcard or SEPA Bank Transfer.
Change or Cancel an Order
If you want to change or cancel an order, please contact us immediately at [email protected]. We can only change or cancel your order, if we have not yet started processing it.
We only ship to countries within the European Union (EU).
The shipping address can be different from the billing address. You can specify this at checkout. For the Netherlands and some other countries we offer the option to pick up your order from a service point.
Free shipping to the Netherlands, Belgium and Germany applies to all orders above € 60,00.
For orders under € 60,00 we will charge € 4,95 for the Netherlands and € 8,00 for Belgium and Germany. For the shipping cost to other countries, please see the table below.
Our warehouse is located in the Netherlands. We aim to process all orders within 1-3 working days. For the Netherlands, Belgium and Germany orders will be shipped with DHL or DPD. For the other EU countries orders will be shipped with DPD.
We ship from Monday to Friday (excluding holidays).
Overview of the Delivery Time and Cost
|Country||Delivery Time||Delivery Cost||Free Shipping from||Service Point Delivery|
|The Netherlands||1-2 working days||€ 4,95||€ 60,00||Yes|
|Belgium||1-2 working days||€ 8,00||€ 60,00||Yes|
|Germany||1-2 working days||€ 8,00||€ 60,00||Yes|
|Denmark||2-3 working days||€ 10,00||€ 80,00||Yes|
|France||2-3 working days||€ 10,00||€ 80,00||Yes|
|United Kingdom (UK)||2-4 working days||€ 10,00||€ 80,00||Yes|
|Luxemburg||1-2 working days||€ 10,00||€ 80,00||Yes|
|Austria||2-3 working days||€ 10,00||€ 80,00||Yes|
|Poland||2-4 working days||€ 12,00||€ 90,00||No|
|Estonia||3-5 working days||€ 15,00||€ 110,00||Yes|
|Hungary||2-4 working days||€ 12,00||€ 90,00||No|
|Ireland||3-4 working days||€ 15,00||€ 110,00||No|
|Portugal||3-5 working days||€ 15,00||€ 110,00||No|
|Romania||3-5 working days||€ 12,00||€ 90,00||No|
|Czech Republic||2-4 working days||€ 12,00||€ 90,00||No|
|Slovakia||2-4 working days||€ 12,00||€ 90,00||No|
|Slovenia||2-4 working days||€ 15,00||€ 110,00||No|
|Spain||2-4 working days||€ 15,00||€ 110,00||Yes|
|Sweden||2-4 working days||€ 12,00||€ 80,00||Yes|
|Italy||2-4 working days||€ 15,00||€ 110,00||No|
|Latvia||3-5 working days||€ 15,00||€ 110,00||Yes|
|Lithuania||3-5 working days||€ 15,00||€ 110,00||Yes|
|Bulgaria||4-7 working days||€ 20,00||€ 150,00||No|
|Croatia||4-7 working days||€ 20,00||€ 150,00||No|
|Finland||2-5 working days||€ 20,00||€ 140,00||Yes|
|Greece||4-7 working days||€ 20,00||€ 150,00||No|
Once your order has been packed by us, you will receive a confirmation e-mail with a tracking code. The tracking code will allow you to view the current status of your package.