ORDERING AND SHIPPING

 

Ordering

All prices shown are including VAT, excluding shipping cost.

You can order with or without account.

We only show items on our website that are in stock. In the event, that you have ordered an item that for some reason is not available, we will contact you to find a solution.

If you are a retailer, please visit our B2B website www.kinta.nl.

 

Order Confirmation

When you have placed an order at MyKinta, you will receive an order confirmation by e-mail.

 

Payment

You can pay your order with iDEAL, Bancontact, SOFORT Banking, Creditcard or SEPA Bank Transfer (account name: Kinta, Bank name: ABN AMRO, IBAN: NL05ABNA0829618384, BIC/Swift: ABNANL2A).

 

Change or Cancel an Order

If you want to change or cancel an order, please contact us immediately at [email protected]. We can only change or cancel your order, if we have not yet started processing it.

 

Shipping

We only ship to countries within the European Union (EU).

The shipping address can be different from the billing address. You can specify this at checkout. For the Netherlands and some other countries we offer the option to pick up your order from a service point.

 

Shipping Cost

Free shipping to the Netherlands, Belgium and Germany applies to all orders above € 60,00.

For orders under € 60,00 we will charge € 4,95 for the Netherlands and € 8,00 for Belgium and Germany. For the shipping cost to other countries, please see the table below.


Delivery Time

Our warehouse is located in the Netherlands. We aim to process all orders within 1-3 working days. For the Netherlands, Belgium and Germany orders will be shipped with DHL or DPD. For the other EU countries orders will be shipped with DPD.

We ship from Monday to Friday (excluding holidays).

 

 

Overview of the Delivery Time and Cost

 

Country Delivery Time Delivery Cost Free Shipping from Service Point Delivery
The Netherlands 1-2 working days € 4,95 € 60,00 Yes
Belgium 1-2 working days € 8,00 € 60,00 Yes
Germany 1-2 working days € 8,00 € 60,00 Yes
Denmark 2-3 working days € 10,00 € 80,00 Yes
France 2-3 working days € 10,00 € 80,00 Yes
United Kingdom (UK) 2-4 working days € 10,00 € 80,00 Yes
Luxemburg 1-2 working days € 10,00 € 80,00 Yes
Austria 2-3 working days € 10,00 € 80,00 Yes
Poland 2-4 working days € 12,00 € 90,00 No
Estonia 3-5 working days € 15,00 € 110,00 Yes
Hungary 2-4 working days € 12,00 € 90,00 No
Ireland 3-4 working days € 15,00 € 110,00 No
Portugal 3-5 working days € 15,00 € 110,00 No
Romania 3-5 working days € 12,00 € 90,00 No
Czech Republic 2-4 working days € 12,00 € 90,00 No
Slovakia 2-4 working days € 12,00 € 90,00 No
Slovenia 2-4 working days € 15,00 € 110,00 No
Spain 2-4 working days € 15,00 € 110,00 Yes
Sweden 2-4 working days € 12,00 € 80,00 Yes
Italy 2-4 working days € 15,00 € 110,00 No
Latvia 3-5 working days € 15,00 € 110,00 Yes
Lithuania 3-5 working days € 15,00 € 110,00 Yes
Bulgaria 4-7 working days € 20,00 € 150,00 No
Croatia 4-7 working days € 20,00 € 150,00 No
Finland 2-5 working days € 20,00 € 140,00 Yes
Greece 4-7 working days € 20,00 € 150,00 No

 

 

Shipping confirmation

Once your order has been packed by us, you will receive a confirmation e-mail with a tracking code. The tracking code will allow you to view the current status of your package.