ORDERING AND SHIPPING

 

Ordering

All prices shown are including VAT, excluding shipping cost.

You can order with or without account.

We only show items on our website that are in stock. In the event, that you have ordered an item that for some reason is not available, we will contact you to find a solution.

If you are a retailer, please visit our B2B website www.kinta.nl.

 

Order Confirmation

When you have placed an order at MyKinta, you will receive an order confirmation by e-mail.

 

Payment

You can pay your order with iDEAL, Bancontact, SOFORT Banking, Creditcard or SEPA Bank Transfer.

 

Change or Cancel an Order

If you want to change or cancel an order, please contact us immediately at [email protected]. We can only change or cancel your order, if we have not yet started processing it.

 

Shipping

We only ship to countries within the European Union (EU).

The shipping address can be different from the billing address. You can specify this at checkout. For the Netherlands and some other countries we offer the option to pick up your order from a service point.

 

Shipping Cost

Free shipping to the Netherlands, Belgium and Germany applies to all orders above € 60,00.

For orders under € 60,00 we will charge € 4,95 for the Netherlands and € 8,00 for Belgium and Germany. For the shipping cost to other countries, please see the table below.


Delivery Time

Our warehouse is located in the Netherlands. We aim to process all orders within 1-3 working days. For the Netherlands, Belgium and Germany orders will be shipped with DHL or DPD. For the other EU countries orders will be shipped with DPD.

We ship from Monday to Friday (excluding holidays).

 

 

Overview of the Delivery Time and Cost

 

CountryDelivery TimeDelivery CostFree Shipping fromService Point Delivery
The Netherlands1-2 working days€ 4,95€ 60,00Yes
Belgium1-2 working days€ 8,00€ 60,00Yes
Germany1-2 working days€ 8,00€ 60,00Yes
Denmark2-3 working days€ 10,00€ 80,00Yes
France2-3 working days€ 10,00€ 80,00Yes
United Kingdom (UK)2-4 working days€ 10,00€ 80,00Yes
Luxemburg1-2 working days€ 10,00€ 80,00Yes
Austria2-3 working days€ 10,00€ 80,00Yes
Poland2-4 working days€ 12,00€ 90,00No
Estonia3-5 working days€ 15,00€ 110,00Yes
Hungary2-4 working days€ 12,00€ 90,00No
Ireland3-4 working days€ 15,00€ 110,00No
Portugal3-5 working days€ 15,00€ 110,00No
Romania3-5 working days€ 12,00€ 90,00No
Czech Republic2-4 working days€ 12,00€ 90,00No
Slovakia2-4 working days€ 12,00€ 90,00No
Slovenia2-4 working days€ 15,00€ 110,00No
Spain2-4 working days€ 15,00€ 110,00Yes
Sweden2-4 working days€ 12,00€ 80,00Yes
Italy2-4 working days€ 15,00€ 110,00No
Latvia3-5 working days€ 15,00€ 110,00Yes
Lithuania3-5 working days€ 15,00€ 110,00Yes
Bulgaria4-7 working days€ 20,00€ 150,00No
Croatia4-7 working days€ 20,00€ 150,00No
Finland2-5 working days€ 20,00€ 140,00Yes
Greece4-7 working days€ 20,00€ 150,00No

 

 

Shipping confirmation

Once your order has been packed by us, you will receive a confirmation e-mail with a tracking code. The tracking code will allow you to view the current status of your package.